Shipping policy
Shipping Policy
At NIHKO, each order is prepared with care.
Processing
Orders are processed within 1–3 business days (excluding weekends and holidays). Once your order ships, you’ll receive a confirmation email with tracking details.
Processing time is separate from shipping time.
Shipping Rates
We offer free standard shipping on U.S. orders of $65 or more.
Orders under $65 ship at a flat rate.
Delivery
Standard shipping typically takes 3–7 business days depending on your location. Delivery timelines are estimates and may vary due to carrier delays or seasonal demand.
Address Accuracy
Please ensure your shipping information is entered correctly at checkout. NIHKO is not responsible for packages returned due to incorrect or incomplete addresses. Re-shipping fees will apply.
Delivered Packages
Once a package is marked as delivered by the carrier, NIHKO is not responsible for lost or stolen items.
If you have any questions about your order, reach out to us at contact@nihko.com.